Das Ziel des Problemmanagementprozesses ist es, die Auswirkungen IT-bedingter Störfälle, Probleme und bekannter Fehler auf Business-Anwender zu verringern, entweder durch das proaktive Herangehen an die Grundursache oder durch die Einleitung korrektiver Maßnahmen zur Vermeidung ihres Wiederauftretens.
The objective of the Problem Management process is to minimize the impact that IT related Incidents, Problems, and Known Errors have on business users, by either proactively addressing their root cause, or by initiating corrective actions that stop them from recurring.
Die Dealer Groups sind die Haupt-"Anwender" des Problemmanagementprozesses.
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Synonyms and analogies of "Problemmanagementprozesses" in German
