Translation of "Problem Management Prozess" in English
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Problem Management process
Gintec hat im Rahmen seiner Erfahrungen, die bei der Erbringung von IT Dienstleistungen gesammelt werden konnten, einen aus ITIL abgeleiteten Problem Management Prozess entwickelt, der bei Bedarf der Kunden dynamisch angepasst werden kann.
ITIL basic training Gintec has developed its own problem management process derived from ITIL and based on years of experience and a wide range of lessons learned in the provision of IT services.
Der ITIL Problem Management Prozess kann so eingerichtet werden, dass er entweder manuell gestartet oder durch ein Ereignis, z.B. das Erreichen einer bestimmten Anzahl von Vorfällen, ausgelöst wird.
The ITIL Problem Management process can be scheduled, triggered by an event - e.g. threshold number of incidents reached - or started manually.
Ferner ist es wichtig, den Knowledge Management Prozess und die Inhalte der Knowledge Base in den Incident und Problem Management Prozess zu integrieren.
Furthermore it's important to ingegrate the knowledge managmeent process and it's content smartly with the Incident and Problem Management process.
Die im Gintec Problem Management Prozess geplanten Schritte werden von den Rollen Problem Manager und Problem Analyst durchgeführt.
The steps planned in the Gintec Problem Management process are performed by the roles problem manager and problem analyst.
Die eigentliche Ursache (Root Cause) eines Incidents wird im Problem Management Prozess analysiert und behoben.
If an issue occurs occasionally the root cause is identified and solved via the Problem Management Process.
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Synonyms and analogies of "Problem Management Prozess" in German
